Review collection
Ask for Google reviews with a simple link and QR code
Most happy customers never leave a review because nobody asked at the right moment. RateMyBiz AI gives you a shareable review link and QR code so asking becomes part of your routine.
The customer journey
A customer scans the QR code at reception or taps the link you shared. They see a short page that invites honest feedback and leads to your Google review form. Every customer — whatever their experience — has the same access to leave a public review.
You can also offer a separate, optional way to contact your team privately. That option sits alongside the public review route; it never replaces it.
What your team does
Print the QR code for tables, counters, room cards or receipts. Share the link in your own messages after a visit. That's the whole routine for link-based collection.
Link sharing is not the same as automated campaigns
Sending a link yourself is different from an automated email, SMS or WhatsApp campaign. Automated channels, their allowances and any per-message costs depend on your plan and configuration. Triggers from booking, PMS, POS, CRM or checkout systems work only when that particular integration has been configured.
Relevant for these businesses
Hotels & Resorts
Feedback after each stay, thoughtful guest replies and service themes across properties.
Restaurants & Cafés
Voluntary feedback after a visit, replies about service and relevant social proof.
Retail
Feedback about service, product guidance and the visit; POS automation only if connected.
Questions about review collection
Can I send review requests on WhatsApp?
You can share your review link in any message yourself. Automated WhatsApp, SMS or email requests depend on your plan and configuration — we confirm availability and charges in the demo.
Will unhappy customers be stopped from reviewing?
No. Every customer can leave a public review. An optional private contact route can sit alongside it.
Can requests send automatically after checkout?
Only when an integration with your booking, PMS or POS system has actually been configured.
See what RateMyBiz AI can do for your business.
Tell us about your business and the locations you manage. We'll walk you through the workflows that fit your team.