How it works
A clear workflow your team can understand without a technical background. Setup time depends on your locations, channels and how quickly details are shared — we'll give you a realistic plan rather than a fixed promise.
We start by connecting your Google Business Profile (formerly Google My Business) and recording accurate details: business name, locations, services and the facts the agents may refer to. Accuracy here matters — agents should never describe amenities or services you haven't confirmed.
What your team does
Share profile access and confirm business details.
Choose how you'll invite reviews — a shareable link and QR code at minimum, and automated channels where your plan includes them. Set the tone for replies, which reviews are suitable for social content and which topics articles should cover.
What your team does
Decide tone, placement of QR codes and any channels you want enabled.
Once configured, the agents keep working as new reviews arrive. The SEO Agent prepares replies, the Social Agent prepares posts from suitable reviews and the GEO Agent prepares article outlines from recurring themes. What is prepared versus published depends on the settings supported for your account.
What your team does
Keep asking customers for honest feedback as part of your routine.
Check what the agents have prepared or published, follow up personally on critical feedback and adjust settings as your business changes — a new service, a new branch or a change in tone.
What your team does
A short regular check-in; human follow-up on sensitive reviews.
Automation handles repeated drafting. People handle judgement.
Tell us about your business and the locations you manage. We'll walk you through the workflows that fit your team.
